Referrals and signing up step by step
One referral, one waiting list
Signing up with a specialist under NFZ follows a few rules that do not come from a particular registration desk but from the law. It is worth knowing them before you start calling.
What you need
A referral from a doctor, a PESEL number and patience for the phone. An electronic referral can simply be given as a code, a paper one has to be delivered to the facility, usually within 14 working days of signing up. Some clinics need no referral at all, among them gynaecology, psychiatry, oncology and dentistry.
One referral, one waiting list
With one referral you can be on the list in only one place. You cannot legally stand in five waiting lists at once and pick the one that moves first. That is why the choice of facility at the start matters so much, and why it is worth spending a quarter of an hour comparing appointment dates before you sign up.
You can move to another facility. You give up your place in one waiting list, collect your referral and sign up somewhere else. You lose the place you had, so this only makes sense when the new appointment date is clearly better.
When the appointment date no longer suits you
If you cannot come, cancel the appointment. This is not a formality: the freed slot goes to somebody else on the waiting list, and the facility then has no reason to record you as somebody who failed to turn up. If you fail to turn up without cancelling, you can be removed from the list.
How we help
We do not sign anybody up and we do not book appointments. We show where the waiting list is shortest and keep an eye on it for you when you turn on an alert. You sign up yourself, at the facility you choose.