How to read the results

The NFZ API 1.4 provides the forecast time to receive a service (PCUS), not a guaranteed booking date. Converting it into an approximate day is only meant to help you compare.

For some facilities the address has no coordinates of its own. We mark those as “location approximated to the town”; their distance and map point are only indicative, and the marker is dashed.

Location quality

These numbers are read straight from the current database and will change as more addresses are filled in.

The data may change before the next sync. Always call the facility and confirm current availability.

Data sources: NFZ, Treatment Waiting Times API 1.4 — services, waiting lists, addresses and facility amenities. GUGiK, the National Register of Boundaries — address points used to determine coordinates on the map. RPWDL, the Register of Entities Performing Medical Activity, licence CC BY 4.0 — website addresses of the entities running the facilities. We give the date the register was taken from next to every link to a facility website.

What do the figures next to a waiting list mean?

For every service we show several figures that come from NFZ. We do not calculate any of them ourselves — we copy them from the API unchanged. Below we explain what exactly they mean, because they can be misleading.

Forecast (e.g. 450 days) — the expected waiting time for someone joining the list today. It is the facility’s own declaration, not a booked appointment. We show it separately for stable and urgent cases; the urgent mode requires a referral marked as urgent, so by default we show the stable figure.

In queue — how many people are on the list in a given mode. A short list with a distant date is not an error. It means the facility performs this service rarely: 36 people and 15 months of waiting works out at about two or three procedures a month. The opposite happens in large departments — several hundred people on the list and a date three months away, because they admit far faster.

Average waiting time — this figure looks backwards, not forwards. NFZ calculates it as the sum of waiting days of people removed from the list during the last six months because the service was provided, divided by the number of those people. That is why it is sometimes longer than the forecast: if the list has recently got shorter, history looks worse than the prediction. Across more than 120 thousand waiting lists the average exceeds the forecast in roughly one in four.

Removed — people taken off the list after the service was provided, within the reporting period. It happens that a facility reports zero removals and yet a non-zero average. That is not a calculation error — the two figures cover different periods: removals for one month, the average for six. There are several thousand such lists and we show them exactly as they arrived from NFZ.

NFZ data from — the date of the state reported by the facility. Forecasts reach NFZ weekly, but statistics only once a month, so the figures you see usually describe the state from several weeks ago. We show this date next to every waiting list so as not to give the impression that they come from today.

Forecast history — the chart under the button shows how the forecast changed across successive readings. A point appears only when the facility reported a different figure, and since statistics are updated once a month, the chart grows slowly.

We do not publish contact details of practices run by individual practitioners.